Integrated Management System
At Enel Distribución, we reaffirm our firm commitment to excellence in service delivery, protection of the environment and biodiversity, promotion of safe and healthy working conditions, optimization of asset management, protection of information through a robust information security system, promotion of efficient energy projects, prevention of bribery through transparent practices, and assurance of operational continuity.
Since 2004, we have developed an Integrated Management System (IMS) that efficiently articulates our organizational commitments. This system covers:
- Quality Management
- Environmental Management
- Occupational Health and Safety Management (OHS)
- Energy Management
- Anti-bribery Management
- Business Continuity Management
- Asset Management
Based on our legal, voluntary, and strategic requirements, the IMS is based on objectives aligned with our Integrated Management Policy, which has enabled us to obtain current certifications in:
- ISO 9001: Quality Management — ensures customer satisfaction through the design, maintenance, and continuous improvement of processes.
- ISO 14001: Environmental Management — identifies and controls environmental impacts, preserving the natural environment.
- ISO 45001: Occupational Health and Safety — protects people's lives and health through occupational risk management.
- ISO 50001: Energy Management — encourages efficient use of electricity and fuels, and promotes energy improvements.
- ISO 37001: Anti-Bribery Management — reinforces an ethical and transparent environment, combating corruption.
- ISO 22301: Business Continuity — prepares the organization to respond to and recover from disruptive incidents.
- ISO 55001: Asset Management — aimed at optimizing the performance and life cycle of our assets.
In addition, we are working on the implementation of a new ISO standard:
- Information Security Management (ISO 27001).
