- An entity can become a free client if it has an installed capacity greater than 500 KW. Enel Distribución is a leader in the transition of clients from the regulated market to the free market, delivering significant savings for customers.
Santiago, July 2nd- Areas as different as retail, health, industry, or education are part of the more than 500 free clients that are currently part of Enel Distribución's portfolio. By definition a free client is one which power is greater than 5000 KW and those which connected power is greater than 500 KW can choose to become free clients, in a 4-year contract with a supplier. Enel Distribución, with more than 500 free clients and almost double the supply points, consolidates its leadership in this segment.
“Making the decision to choose Enel Distribución as the power supplier is easy, because it has a series of comparative advantages. Going from being a regulated client to a free client means significant savings in the budgets of each company. At Enel we not only deliver energy, but also a series of services that differentiate us in the market, in addition to the support and solid experience of a company that has offered this service since 1997, ”said Víctor Tavera, Enel Distribución’s market manager.
Enel Distribución provides the possibility of accessing the accreditation of the “Green Energy” seal, which means that 100% of the energy consumed has been injected into the National Electric System (SEN) by Non-Conventional Renewable Energy generation sources. "This tool helps minimize the environmental impact of business operations. It is renewed year by year and is undoubtedly a sign that it is living up to the demands of consumers. Day by day, more companies work with a high sense of environmental responsibility and have specific goals associated with reducing the carbon footprint, renewable supply, green certificates, among others.” said Víctor Tavera, Enel Distribución’s market manager.
Enel Distribución currently supplies energy throughout the country. 70% of the company's free clients are in the metropolitan region’s concession area, and the rest of the customers are in other regions. It is possible to become a free client of Enel Distribución anywhere in the country independently from the client’s local distributor.
In Concepción, for example, the CEO of the company Inchalam, Enrique Gajardo, highlights the contract with Enel Distribución, “for us it has been very important given that we will improve our competitiveness for our customers at a fair price. Having a long-term contract leaves us in a position of better competitiveness in the market.”
Fullgreen‘s CEO, Jaime Schmidt, agrees, “achieving a long-term contract with Enel Dx means significant cost savings and positions us better against our competitors to deliver our quality products in a good way, so we are very happy about that."
In compliance with the requirements, if a client decides to go from being a regulated client to becoming a free client, they must send a notice letter 12 months in advance and the regime they choose will be established for 4 years.
Enel Distribución, in addition to the years of experience supplying energy, offers personalized attention through a single executive, a dedicated contact center for the preferential service to its free clients, a specific billing back office, flexibility options in its offers regarding contract terms, volumes, and the possibility of establishing various price structures adapted to the needs of each client, in addition to various services that allow the client to inform themselves and manage their consumption.