Santiago, August 4, 2024—Enel Distribución is working to restore electricity service in the communes within its concession area that were affected by the recent meteorological event in the Metropolitan Region. As of 7:00 p.m., 250,423 customers are without power. The most affected communes are Quilicura, Lampa, Recoleta, and Maipú.
Customers registered as electro-dependent have received priority attention. They have access to preferential telephone attention for the installation of generators. Between Thursday night and now, 342 sets have been delivered, while registered customers have been actively receiving calls offering assistance.
Municipal work
The table below displays the progress of electricity restoration for customers in the most affected municipalities following the storm in the Metropolitan Region:
Enel Distribución operates a georeferenced technological platform that provides detailed information about the state of the electricity supply by sector and summarizes it by locality, including the estimated normalization time. It can be accessed directly through the following link:
https://www.enel.cl/es/clientes/emergencias/mapa-en-linea-cortes.html
