- The emergency equipment includes a mobile substation that backs up the power supply of buildings, blocks, or neighborhoods that are affected by the power outage; and a mobile bypass, which operates through a large high capacity cable, allowing to isolate an incident such as when a tree falls on a power line, being able to simultaneously provide power to approximately 7,000 customers, among others.
- The company has made progress in the automation of the electrical network, incorporating 350 additional remote control units, in comparison to the winter of 2018. There are now more than 1,800 operative units with technology that allows to considerably reduce, by 30% to 90%, in a matter of minutes, the number of customers affected by outages in the main medium-voltage grid.
- Specialized crews have been integrated to exclusive provide service to homes where electricity-dependent patients reside.