All companies registered with the Securities and Exchange Commission (SEC) are required to comply with the provisions of the Sarbanes-Oxley Act of July 2002. Section 301 of this act establishes the obligation to implement confidential procedures for receiving complaints and communication related to questionable practices in accounting matters, controls, or internal auditing.
To this effect, the Company has standards and codes of conduct that require all its members to act with integrity in their relations with interest groups with whom they engage, including shareholders, employees, suppliers, clients, creditors and authorities. This constitutes the ethical foundation that gives meaning to social responsibility.
As a result, and to adhere to regulations and achieve a maximum level of satisfaction among its interest groups, Enel Distribución Chile has set up an “ethical” inbox where all groups can report irregular or inappropriate conduct related to accounting, control, internal auditing, or other aspects.
The established procedure guarantees confidentiality, as it is managed by an external company, Ethicspoint, which boasts a long history and ample experience in this field. This company sends the complaints or communication to the corresponding area while guaranteeing absolute security and anonymity.